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Privacy Policy

Information Collection and Use
Cyberspace HQ is the sole owner of the information collected on this site. We may collect information from our users at several different points on our Web site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Product Registration
To register a product, a user must first successfully complete a registration form. During registration, a user is required to provide information (such as name, e-mail address and product serial number). This information is used to provide the user about the services on our site for which he/she has expressed interest. To confirm registrations, we send all new members and product registrants a welcoming e-mail.

On our order form, a user is asked to provide contact information (e.g. name and address) and payment information (e.g. credit card number, expiration date). This information is used for billing purposes, to fill customer's orders and may be used for future promotional offers. If we have trouble processing an order, this contact information will be used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in NO WAY linked to any personally identifiable information while on our site.

Cookies provide a more tailored and convenient experience for users. Cookies can also enable us to track and target the interests of our users to further enhance the experience on our site. Rejecting a cookie may limit users to some areas of our site.

Log Files
We may use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
We do not share any information that you do not expressly agree to allow us to share.

Links
This Web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletters
If a user wishes to subscribe to our Newsletter or Product Updates, we only ask for the user's e-mail address. This e-mail address will be sent to Cyberspace HQ's database for inclusion in future newsletters and update notices.

Surveys & Contests
From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, the user has the choice of whether or not to disclose such information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and products promoted on it.

Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is protected with the best encryption software in the industry: SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. To learn more about SSL, follow this link http://www.verisign.com/site/ssl.html

We also do everything in our power to protect user information off-line. All of our users' information remains confidential in our offices. Only a selected number of employees who need the information to perform a specific job (e.g. a customer service representative) are granted access to personally identifiable information.

Special Offers
Upon their requests, established members will occasionally receive information on products, services, special deals, and a News Flash. Out of respect for the privacy of our users, we present the option to not receive these types of communications. For more details on this, please see Choice/Opt-out heading below.

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we provide a way to correct, update or remove that user's personal data provided to us. This is done at the member information page.

Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information.

Users who no longer wish to receive our newsletters or promotional materials from us may opt-out of receiving these communications by visiting http://www.cyberspacehq.com/forms/mailinglist/listserv.cfm

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

 

   
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