November 20, 2002 Cyberspace HQ Tips & Tricks Volume 2, Issue 6

Articles

The New Marketing Landscape
Preparing your site for the holidays
Protecting your PC during the Holidays
Ramblings from the CEO

Specials

AddWeb Holiday Special
Holiday Gift Ideas
Notable News
AddWeb 6 Preview
Archive XP Released
ServiceTraq Free Trial
ServiceTraq LIVE Demo

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5 tips to prepare your website for the holidays

By Cyberspace HQ

5 tips to prepare your website for the holidays

  • Tip 1. Catchy headlines
  • Tip 2. Put special offers on the home page
  • Tip 3. Explain why your product would make a great gift
  • Tip 4. Cross promoting to increase your sales
  • Tip 5. Quick and Convenient shipping

Tip 1:
'Choose a catchy headline'
One reason for internet businesses to lose sales is their heading. The heading is located at the top of the web page, it is not the title of the URL, it is the title or brief description of the product(s) that are being advertised. The heading should grab someone's attention when they read it, while stating the benefit of the product(s). You wouldn't want to have a phrase that has nothing to do with your product. This could do more damage than good. Keep it simple but eye catching. Watch your sales go up.

Tip 2:
'Put Special offers on the home page'
The holiday season is the time when people are browsing the web looking for the perfect gift ideas. Most surfers during this time don't browse into sites to see what the site may offer. They get most of their information off the home page. If you want to convert a visitor to a customer, you must convince them quickly that they are better off with your product. Putting a special offer on your home page is your best chance.

Tip 3:
'Explain why your product would make a great gift'
So you thought of a great Headline that will catch the attention of visitors. Now is the opportunity to convince a potential customer that the advertised product(s) would make a great gift. Write an brief article that explains why your product(s) would make the perfect gift. You can include a 'Holiday Buyer's Guide' with additional information about your product(s). Keep the article brief but informative. The attention span of a holiday shopper is very short. You only have a few sentences to convince them.

Tip 4:
'Cross promoting to increase your sales'
Cross promoting with other companies will benefit all parties involved. Companies get more exposure to new potential customers and customers get more information in fewer locations. Find companies that offer products that compliment your product(s). Offer them reciprocal advertising to be included with the holiday promotions. This will allow you to take advantage of a new group of potential customers otherwise not easily available to you.

Tip 5:
'Quick and Convenient shipping'
Out of 100 customers that purchase online, 86 of them will be satisfied and 14 of them will be unsatisfied. One of the biggest complaints from the unsatisfied customers is late delivery in shipping. Companies make it possible for their customers to purchase products online for convenience, so make it that way for the customer. But if your company is poor with on-time shipping, you may lose this option of purchasing by unpopular demand. No one I can think of would be happy with a company if they purchased a gift and were told they would receive it on December 23, and ended up receiving it December 26.
Notifying your customers that the shipment will be sent UPS or FedEx may make them feel a little more assured that they will receive their package on time. It can also give them the option to track their shipment so they know exactly when they'll get it.

Another shipping option you could offer besides shipping to the customer, is if they purchased the product as a gift, you could ship directly to the person they purchased the gift for. Then your customer won't have to worry about receiving the gift, then turning around and shipping it again. You can even offer gift wrapping. The more convenient for the customer, the better you look.

Final Thoughts
The holiday season can be a profitable time of year. With some planning and quick implementation, you can take advantage of this spending season. With less than 6 weeks before the end of the holiday season, NOW is the time you need to be ready.

So by spending a few hours NOW on these simply tips, you can increase your holiday success significantly. Also with a few adjustments, you can carry this success into the new year.

Happy Holidays
from your friends at Cyberspace HQ.